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Business on the Edge Silicon Valley AM 1220 KDOW & iHeartradio Business & Finance Coaching and everything in between for building small businesses. Be Inspired. Be Dreamers. Be Encouraged. When the going gets tough Silicon Valley’s #1 Small Business Radio personality is on the air for you.
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Sunday Jul 26, 2015
Customer Service Gone Bad - Episode 7.2012
Sunday Jul 26, 2015
Sunday Jul 26, 2015
Business Radio Host Margaret Jackson has bur in her saddle. Customer Service Gone Bad in America. The era of the customer is always right has dwindled away. Employees, managers, are now comfortable with becoming argumentative with the customers that supports their paycheck. What happened?
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